Contact Support
Need help with a transfer, merchant onboarding, or a general question? Reach us by WhatsApp or Email — or send us a quick message using the form below. Provide as much detail as possible so we can help you faster.
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24-hour support
Respond time: within minutes
Tip: For urgent transaction issues include your transaction reference and screenshots of the transaction (if available) when contacting us on WhatsApp — this helps us prioritise your request.
🔒 AFRIQUPAY will never ask for your PIN, OTP, or private access details. Do not share those with anyone.
Messages are used strictly for customer support and will not be shared with third parties.